Support
Regardless the country you are based in, we guarantee a stable work of the system and fast responses to all your requests.
The price for the technical support makes 16% of the total project cost. For this price you get:
- fast response to your requests (takes from 1 to 12 hours depending on how critical the issue is);
- planned system updates (once in three months)
- hours of development
- hours of consultation and set ups
-
24/7 365
Support service's work schedule
-
2,2 hours
The average level of task compliance
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29 minutes
The average level of request reaction